Don’t play that it gambling establishment
Do not enjoy so it local casino. 10 per twist. ($5) and you will had $0.42?? I-go and ask for another type of extra plus they state unfortunately we cannot topic an alternative added bonus. Least expensive casino previously.
Thank you for speaking out as well as sharing the feedback. We sincerely apologize on the dissatisfaction due to your own previous bonus sense and also the frustration it’s composed.
At the Timely Slots, we value all our faithful participants and you will endeavor to provide fair and you can rewarding promotions. Please note that all incentives try subject to all of our Conditions and you will Standards, hence outline qualifications, really worth, and you can regularity limits. Once we know it shall be disappointing whenever standard aren’t fulfilled, all of us constantly recommendations views such your personal to be sure our incentive also offers are enjoyable and you will reasonable for everybody.
To assist you then, we kindly ask which you contact lucky bay our very own faithful support cluster from the – this will help us feedback your account especially and discover when we provide a satisfying resolution.
Membership a couple of times frozen and you will withdrawals perhaps not repaid
You will find educated constant problems with FastSlots: � Towards , We questioned a detachment away from �175. My account is actually quickly frozen and you will reopened time afterwards, without factor. � Into the , I expected �305. My personal membership are once again banned, and also the detachment has not been credited.
I have remaining all the proof (screenshots, deal records, cam logs, emails) and now have contacted my lender to have a great chargeback. I have along with informed the new Hellenic Playing Fee and you may Cyber Crime Office.
So it clearly reveals a pattern away from membership clogging and you can withholding loans, and i also never highly recommend FastSlots. We highly advise alerting prior to transferring hardly any money.Once FastSlots asked complete KYC confirmation (ID, selfie, and lender report), I considering all of the questioned documents instantly and adopted all the knowledge precisely because the questioned.
My personal membership stays frozen in place of factor, and you can despite giving four pursue-right up characters, I have obtained zero reply otherwise verification from the assistance team for many era.
This can be now another go out my account has been closed immediately after a withdrawal consult (the prior big date are towards for �175).
Yet, it�s obvious that FastSlots waits or ignores genuine distributions.We have all letters and you can proof noted and certainly will proceed having bank conflict (chargeback) and you may official problems for the Hellenic Gambling Commission and you may Cyber Offense Department if the concern is maybe not solved in the future.
Many thanks for reaching out and for discussing it intricate membership of one’s experience. We really apologize on the fury and you can matter caused by the fresh delays on the withdrawals as well as the short-term suspension system of your account.
Take note one to membership critiques and short-term suspensions can happen during the the required confirmation and you may conformity inspections, which can be in place to guarantee the defense of money and you may adherence to help you anti-fraud and you will AML (Anti-Money Laundering) regulations. We know exactly how stressful it ought to be to try out disruptions, especially after submitting all of the required documents and you may pursuing the rules carefully.
You want to to make sure you which our cluster often remark your case thoroughly and supply an improve immediately. Although not, to assist you after that and ensure your amount was prioritized, i be sure to ask which you resend your details and you may help paperwork so you can – this may allow us to cross-look at the case on the compliance service and performs towards a quick solution.
Prepared already 1 week (5 business…
Waiting already 1 week (5 working days) to possess good withdrawl. Called the brand new custommer service multiple times. Keep saying a similar react ‘a deposit isn�t settled inside the the fresh new system’. Together with they state this can need 5 working days. Nevertheless the deposit and you may withdrawl had been on a single day. Making this not the case anymore. Love playinf it gambling enterprise and its own good. However, this is simply not appropriate. Called all of them by the email address, and you can real time chat. Have a tendency to erase this feedback when i features my personal money however, untill now they stays.